Returns & Refund Policy

If you receive defective product, please contact us immediately at If you are not satisfied with items purchased from our website, you can require refund. However, items must be returned then we refund money to your account.



  1. All of returns must be new or unused (except for defect), in original packaging and contain all original parts.
  2. If we receive items, we will take 5-7 business days to process return and refund.
  3. Items having been used or damaged due to improper use are not refundable.
  4. Shipping charge of returned item should be paid by yourself.
  5. Items should be return within 30 days of delivery.


We will send you an e-mail for confirmation, after refund being processed. Goture is not responsible for normal wear or tear. Orders from customers having a high rate of return will be canceled.